how to hide workspace for specific groups or role
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08-27-2025 10:21 PM
Hi all,
I want to hide asset workspace from specific groups. I tried using ACL for ux path but didn't get any success.
Any happy would be highly appreciated,
Thanks
Su
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09-02-2025 01:35 PM
No, it didn't work. I don't want to use sys_id of the group. I want to restrict for role rather which given to mutliple groups. Not sure, why can't you see the script in the attached screenshot but here is what I am using.
answer = !gs.getUser().hasRole('heaplus_user');
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08-28-2025 10:24 PM
You need only 1 ACL
Also use advanced script in that to check group membership
I already shared the script above
answer = !gs.getUser().isMemberOf('Group Name');
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-02-2025 03:37 PM
UX Route ACL (Primary Recommended Method)
The most effective method is to create UX Route ACLs. For each workspace you want to restrict, create two ACL records ServiceNow CommunityServiceNow Community:
Step-by-Step Process:
1. Navigate to Access Control Rules (ACLs)
Go to System Security > Access Control (ACL)
2. Create Two ACL Records for Each Workspace:
First ACL:
Type: ux_route
Operation: read
Name: now.<workspace_URL_path>.home
Roles: Add only the roles that should access the workspace How to grant the workspace access to the specific role users under workspaces
Second ACL:
Type: ux_route
Operation: read
Name: now.<workspace_URL_path>.*
Roles: Add only the roles that should access the workspace Workspaces: How to hide/ restrict users Workspace based on roles
For Asset Workspace Example:
ACL 1: now.assetmgmt.home
ACL 2: now.assetmgmt.*
Important Note: If the workspace URL contains "/" replace it with "." in the ACL name Workspaces: How to hide/ restrict users Workspace based on roles
Script Example for Group-Based Restriction:
javascript// In ACL script section for group-based hiding
var userGroups = gs.getUser().getMyGroups();
var restrictedGroups = ['finance_group', 'hr_group']; // Add group names
for (var i = 0; i < restrictedGroups.length; i++) {
if (gs.getUser().isMemberOf(restrictedGroups[i])) {
return false; // Hide workspace from these groups
}
}
return true; // Show to all other users
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09-02-2025 03:53 PM
Hi Chavan,
I am getting the syntax error with the cod eyou had provided above.
