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‎10-27-2022 07:01 PM
After submitting a record in the service portal, what script should I write in the UI action to return to the previous screen?
Please let us know.
In the URL of the screen where you press the [New] button to create a record
SySID of the record associated with the new record is embedded in the URL of the screen where the [New] button is pressed to create a record.
It looks like this
ex) https://[ inctance name ].service-now.com/sp?id=lf&table=[ table name ] &filter=[ table name 2 ]%3D{ Sysid }&view=[ View name ]
We apologize for our poor English.
Best regards.
Solved! Go to Solution.
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‎10-31-2022 06:47 PM
After researching, we learned that UI actions are not supported in the Service Portal.
Therefore, we will give up on this implementation.
Thank you very much.
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‎10-31-2022 07:17 PM
Hi @Yokota Misaki ,
You have marked your own answer as Correct mistakenly !! As that's not correct answer.
you can only show UI actions on the form in portal which are Server Side.
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‎10-31-2022 06:47 PM
After researching, we learned that UI actions are not supported in the Service Portal.
Therefore, we will give up on this implementation.
Thank you very much.
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‎10-31-2022 07:17 PM
Hi @Yokota Misaki ,
You have marked your own answer as Correct mistakenly !! As that's not correct answer.
you can only show UI actions on the form in portal which are Server Side.