How to import users directly from Azure?

[_zg_r T_rker]

Hello,

How to import users directly from Azure to ServiceNow? Customer doesn't want a Mid Server inside the location. Authentication will be via Azure. However we also need contacts to import to ServiceNow.I s it possible via Azure? I also enabled Auto Provisioning on the ServiceNow for Azure Identity provider. But cannot managed to get contacts like AD import.

Thanks in Advance,

í–zgür

[Aditya Telideva]

1. Navigate to Multi-Provider SSO > Properties.
2. Select Enable Auto Importing of users from all identity providers into the user table (glide.authenticate.multisso.user.autoprovision) to activate this feature.
3. Click Save.
4. Navigate to Multi-Provider SSO > Identity Providers.
5. Open the SAML2 Update1 record.
6. To create a record in the User table when the user does not already exist, select Auto-provision Users. If you upgraded to this release, you need to configure the form and add this field.
7. To enable user records to be updated when users log in to the IdP and the information on the IdP is out of date with the information on the User table, select Update User Record Upon Each Login. If you upgraded to this release, you need to configure the form and add this field.
8. Click User Provisioning Transform Map to see the map that the system automatically creates.
9. Make changes to the map as needed.

[Satiir Stevenso]

Hi, we are trying to figure out how to get the user table to auto update when something either changes in azure on the user record or in ServiceNow on the user record.  For example, if department is changed in the sys_user table in ServiceNow and it is not the same in Azure, it should revert back to previous department as Azure should be our single source of truth.

We click the auto provisioning button the identity provider record. The last thing we have to do is Enable Auto Importing of users from all identity providers into the user table in which you mentioned above. Does this execute the behavior mentioned above?