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How to include CAB Meeting agenda items in the CAB meeting invitation email

Sancley
Tera Contributor

Hello everyone!

I have the following demand;
In the call e-mail to participate in the CAB meeting, it would be necessary that the agenda items at the CAB meeting be sent along with the call e-mail.

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2 REPLIES 2

Cadence Ayres
Giga Contributor

Do you have the instructions and the script on how to add this? I'm looking and I can't find anything on how to add the agenda to the email.

this was the answer I got from ServiceNow

We are placing this issue in Solution Proposed.

Issue:
=========
You are wondering if there is a way to include the CAB Meeting agenda items in the CAB meeting invitation email

Solution Proposed:
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There is currently no OOB functionality for this, you will need to use or create an Email Script to get the Agenda items.

Next Steps:
=========
I would encourage you to raise an enhancement request to our product team, so it can be considered as an enhancement to our product. Here is a KB describing the process to submit an Idea.

https://support.servicenow.com/kb_view.do?sysparm_article=KB0755878

 

-unfortunately not being able to create a working email script