How to include CAB Meeting agenda items in the CAB meeting invitation email
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02-16-2022 06:33 AM
Hello everyone!
I have the following demand;
In the call e-mail to participate in the CAB meeting, it would be necessary that the agenda items at the CAB meeting be sent along with the call e-mail.
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05-24-2022 07:00 AM
Do you have the instructions and the script on how to add this? I'm looking and I can't find anything on how to add the agenda to the email.
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05-24-2022 11:58 AM
this was the answer I got from ServiceNow
We are placing this issue in Solution Proposed.
Issue:
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You are wondering if there is a way to include the CAB Meeting agenda items in the CAB meeting invitation email
Solution Proposed:
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There is currently no OOB functionality for this, you will need to use or create an Email Script to get the Agenda items.
Next Steps:
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I would encourage you to raise an enhancement request to our product team, so it can be considered as an enhancement to our product. Here is a KB describing the process to submit an Idea.
https://support.servicenow.com/kb_view.do?sysparm_article=KB0755878
-unfortunately not being able to create a working email script