How to include field changes in this activity available in form widget?

[ManikandanP7586]

In a Service Portal form, I added the Activity formatter for a specific view, and it correctly shows field changes (audit history) at the form level. However, in a custom widget where the widget-ticket-conversation is used, it only shows "Additional comments" and "Work notes".

How can I include field changes in the widget? Is there any out-of-the-box available that I can pass to the widget to enable this?

[Ankur Bawiskar]

@ManikandanP7586 

OOTB ticket conversations widget doesn't support showing activity log.

it only shows comments and work notes

Ticket conversation widget does not show all activity in Service Portal 

💡 If my response helped, please mark it as correct ✔️ and close the thread 🔒 — this helps future readers find the solution faster! 🙏