How to Include Own FONT for HTML notifications

[Nisha30]

Hello Experts,

How do I include my own FONT (we have got the installation) to include for only HTML contents like Email as currently we do not have the font choice with Email Notifications . How to include this style step by step any guidance or instructions be helpful

Thanks

[Iraj Shaikh · Accepted solution]

Hi @Nisha30 

Please refer the community post below
https://www.servicenow.com/community/developer-forum/custom-fonts-in-email-notification/m-p/1389050/...

Please mark this response as correct or helpful if it assisted you with your question.

[Nisha30]

Hello @Iraj Shaikh Thanks. I want to add Roboto and not sure what should be the value tried like the example in the link .ANy idea what should be used for Roboto is it Roboto = Roboto OR roboto I am not good at design so if can assist on this please. Thanks

[Iraj Shaikh]

Hi @Nisha30 

Update system property 'glide.ui.html.editor.v4.font.collection' with Roboto=roboto,sans-serif; as shown below

You also need to add roboto as shown below

1. Navigate to System Properties > UI Properties.
2. Search ''More than one font value should be separated by semi-colon with no space or line-break"
3. Update it with Roboto=roboto,sans-serif;
4. Click Save.

Now, you will see Roboto font option

Please mark this response as correct or helpful if it assisted you with your question.

[Nisha30]

Thanks @Iraj Shaikh  it worked but want to mention that i had to update sys property glide.ui.html.editor.v5.font.collection  instead of glide.ui.html.editor.v4.font.collection not sure why there are two but yeah in v5 property it works so v4 rolled back as OOB.