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How to include the Incident table in typeahead search service portal

ramesh_r
Giga Sage

Hi All,

 

When i am search something in the Portal Page Search its searches only catalog items and knowledge bases. but i want to include few more table also Ex : incidet and some cutoms able. where i need to include the table detail .?

ramesh_r_0-1696919452349.png

ramesh_r_1-1696919486224.png

 

Note: i have added the incident table in Search Source still its not search

ramesh_r_2-1696919706272.png

 

1 ACCEPTED SOLUTION

Not applicable

Hi @ramesh_r ,

Make sure while adding the search source the "ID" is Unique without any spaces.

Kindly do the below configuration while adding incident table, i am able to see the incidents:

Conditions : Active is True

Primary Display field : Short Description

Display Field : Assigned to

SandeepDutta_1-1696924485077.png

 

See the result :

SandeepDutta_0-1696924454184.png

 

 

View solution in original post

1 REPLY 1

Not applicable

Hi @ramesh_r ,

Make sure while adding the search source the "ID" is Unique without any spaces.

Kindly do the below configuration while adding incident table, i am able to see the incidents:

Conditions : Active is True

Primary Display field : Short Description

Display Field : Assigned to

SandeepDutta_1-1696924485077.png

 

See the result :

SandeepDutta_0-1696924454184.png