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‎03-11-2024 04:52 AM
I have a custom-scoped application that inherits from the Incident Management table and has it's own custom workflows to make it an incident management along with the global incident workflows.
I would like to create a change management in the same scoped custom application that will take the values from the custom incident record and populate the change request form. The change request should also have a related list for the change tasks. Can someone please tell me how this can be done? Like which tables need to be inherited and how I can link the custom incident management system or create a new scoped change request directly from the scoped incident form?
Thank you in advance!
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‎03-14-2024 12:21 AM
You can use the same code as on OOB processes, just change the table name(s) to your custom tables.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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‎03-12-2024 02:14 AM
Just like on OOB tables: use ui actions to create the changes.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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‎03-13-2024 11:56 PM
@Mark Manders,
Thank you, could you please let me know how the script should be modified for this purpose? Or if there's a fresh script that can do this?
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‎03-14-2024 12:21 AM
You can use the same code as on OOB processes, just change the table name(s) to your custom tables.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark