How to install and run mid server with other than the window admin

sapna_sagar · ‎02-09-2017

How to install and run mid server with other than the window admin means with different user??

iadityas · ‎02-10-2017

Hi Sapna,

1) MID Server - The Windows account used other than Local Admin account must be also part of Admin group and it has nothing to do with ServiceNow User profile.

2) The ServiceNow User profile is only used for MID Server installation and that one must have mid_server role associated to it.

3) For SCCM integration, you would need to mention MID Server, java program primarily for connectivity. SCCM Data Sources will need credentials for SCCM SQL Server along with Database details. If you wish to identify recorded created in SCCM staging tables with which ServiceNow User profile, do mention Run As in Scheduled Imports otherwise if left blank it will show system/guest.

Please let us know if you got any more queries or mark question answered correct for the benefit of others. Thank You!

View solution in original post

adiddigi · ‎02-09-2017

You cannot. You need to be able to install a service, and I assume that you would need admin to do that.

iadityas · ‎02-09-2017

Hi Sapna,

Though you might need a windows admin to install MID Server.

The best practice is to have "Another User Account" created and not use "Local System Account" to run the service.

Please refer below screen capture.

sapna_sagar · ‎02-10-2017

Hi Aditya,

You seems close to what i am trying to ask. Can you clear little more about below question:

Which kind of permission this 'another user account' need for starting this MID service??

this 'another user account should necessarily be admin or if user is not admin then which kind of permission need for starting this server??

I am trying to run this services with user who is not admin then getting following error.

Natsufab3 · ‎02-10-2017

Sapna,

This is because the service account you are trying to run should be part of local admins group. ask your AD admins to add the service account to the local admin group of your server. then you will be able to run the mid server.

Thank you

Please mark correct/helpful if applicable