How to integrate a Playbook in Configurable workspace?

The Matrix
Tera Contributor

Hi All,

I have created a playbook on a custom table using Process Automation Designer and I want to Integrate it in CSM/FSM Configurable Workspace. The only thing I'm missing is to Integrate a Playbook into Configurable workspace. Rest everything is completed. I have followed this docs https://docs.servicenow.com/bundle/xanadu-platform-user-interface/page/administer/workspace/task/int... 

But I'm not able to integrate a playbook in workspace. How do I achieve this?

I'm trying this on PDI

2 REPLIES 2

Mark Manders
Mega Patron

The doc specifies how to integrate the playbook with the workspace. What is the result you get when you follow this doc? What isn't working?


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Hi @Mark Manders I have followed the docs. I can see the Playbook is running in the background but the playbook is not attaching in Configurable workspace. It is running in the background. I have tried same steps in my company Instance and It's working there but in PDI it is not visible in Workspace. Is there any limitations in PDI? 

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