How to integrate a Playbook in Configurable workspace?

The Matrix
Tera Contributor

Hi All,

I have created a playbook on a custom table using Process Automation Designer and I want to Integrate it in CSM/FSM Configurable Workspace. The only thing I'm missing is to Integrate a Playbook into Configurable workspace. Rest everything is completed. I have followed this docs https://docs.servicenow.com/bundle/xanadu-platform-user-interface/page/administer/workspace/task/int... 

But I'm not able to integrate a playbook in workspace. How do I achieve this?

I'm trying this on PDI

2 REPLIES 2

Mark Manders
Tera Patron

The doc specifies how to integrate the playbook with the workspace. What is the result you get when you follow this doc? What isn't working?

Hi @Mark Manders I have followed the docs. I can see the Playbook is running in the background but the playbook is not attaching in Configurable workspace. It is running in the background. I have tried same steps in my company Instance and It's working there but in PDI it is not visible in Workspace. Is there any limitations in PDI? 

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