I'm working on integrating an application with ServiceNow CRM using the openframe.min.js library, and I need some assistance. My application sends POST message events, and I want to use these events to trigger specific actions within ServiceNow. Specifically, I want to implement a screenpop feature that activates when a call rings, and I also need to log an activity in ServiceNow automatically when the call ends. Additionally, I'm looking to create a build that can be easily distributed—once installed, the application should start running automatically. I'm seeking advice on how to achieve these functionalities, particularly with the use of the openframe.min.js library, as well as guidance on the best approach to packaging the build for easy installation and execution. Any insights, code examples, or best practices would be greatly appreciated.
