How to integrate payment gateway in service portal

sasi16
Tera Contributor

‎06-01-2023 04:41 AM

 I created a portal where user can see different items. when they click on buy it should redirect to payment gateway. How can I do that in service portal

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Mongkoll
Tera Contributor

‎02-26-2025 05:54 AM - edited ‎03-03-2025 02:53 AM

If you're dealing with a High risk merchant account, payment gateway integration in Service Portal needs extra attention to security and compliance. I'd recommend handling tokenization on the payment provider's side to avoid storing sensitive data in ServiceNow. Also, if API calls are getting blocked, check if the provider requires IP whitelisting. Debugging through browser developer tools can help pinpoint request failures quickly.

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