Hi Everyone,
I have a requirement of integrating these 2 ServiceNow instances for service request:
instance 1 instance 2
req --> req
ritm --> ritm
task --> task
I have done the same for incident module-created inbound/outbound and it involved staging table.
I am not sure about service request because even if ritm updates, its corresponding req and task should get updated.
Your suggestions will be appreciated.
Thanks in advance.
