how to keep waiting the business rule for some time.

[hima6]

Hi,

i have an update business rule which has to trigger after 3 minutes of ticket creation. how can i achieve this ?

Regards,

Hima Pallela.

[Pradeep Sharma]

Hi Hima,

You may find the below links helpful.

https://community.servicenow.com/thread/150784

http://www.servicenowguru.com/scripting/stopping-record-submission-servicenow/

[Gurpreet07]

Hi Hima,

Either use async business rule for this purpose or use script action.

To use script action create a new event and then configure a script action for that event.Then fire that event from business rule. Now in script action script you could use gs.sleep()         -please refer the 1st link provided by Pradeep.

[Pradeep Sharma]

Agree with Gurpreet. The best way would be to factor your code to be asynchronous and use callbacks.

Also please note that gs.sleep() will not work for scoped applications.

[yetesh_ch]

Yes, gs.sleep(180000) will work.