How to know from where things are coming in Get Help Section on EC Portal
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01-28-2024 11:00 PM
On Employee Center Portal, there is one Header menu called "Get Help". I want to know how things are coming in it.
See Attached Screenshot. For others like My IT Service and My IL Services We have topic, but for Get help I am not getting any topic. Can anyone volunteer.
Thanks
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01-28-2024 11:49 PM
Hi @pandeyved
'Employee Center Header' widget contains the header menus.
But since 'Get Help' header menu is the customized menu option. In your instance, this configuration may have been done in a cloned widget of the 'Employee Center Header' widget.
Please mark this response as correct or helpful if it assisted you with your question.
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01-29-2024 02:36 AM
Hi @pandeyved
I dont have Get Help , in menu, is it something customized at your side?
If yes., then go to Menu header and check. Might be you can check under portal configuration
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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