how to know the backend value of choice values on "state" field

[saahilkumar]

Hi All

How to know the backend value of choice values on "state" field on Incident field

ex: how can I set the value of state field to a different state New, work in progress, On hold etc using using   g_form.setValue ('state', backend value). I would need the backend value to set the value.

Thanks in advance

[reginabautista · Accepted solution]

Hi Saahl

You may right click on the field then choose Configure Dictionary. Go to the bottom of the form and look for the 'Choices' tab. The actual value should be on the 'Value' column.

[shloke04]

Hi,

Please follow the below steps to Know the backend Value of State field:

1) Right click on the State field on the Incident Form and select "Configure Dictionary" as shown below:

2) Once the Dictionary Record is opened, scroll down and Navigate to the "Choices" Tab as highlighted below in the screen shot:

3) One thing to Note here is the "State" field in present on the Task Table, so Apply the filter conditions by clicking on the Funnel Icon as highlighted in the above screen shot and give the filter as " Table is incident" as shown below:

You can now refer the "Value" column for the desired backend Value for each of the state choice required.

Hope this helps.Mark the answer as correct/helpful based on impact.

Regards,

Shloke