How to know type of widget already applied to a dashboard and modify the calculations against it

yatharthmishra
ServiceNow Employee
ServiceNow Employee

In Performance analytics dashboard, if in a widget i want to modify the calculations , and want to retain the calculations in different widgets, then what are the steps i should follow for the same ?

3 REPLIES 3

Bert_c1
Kilo Patron

Click on the circle-+ in your screen shot, then click on the pencil to "edit" the widget. The record most likely resides in the 'pa_widgets' table. See what Indicator or other source it's showing. From which you can create a copy. A colleague on the PT support team can assist you.

AndersBGS
Tera Patron
Tera Patron

Hi @yatharthmishra ,

 

First of all, you need to identify the baseline for both widgets. click the three lines in top corner of the dashboard:

AndersBGS_0-1728365982819.png

Where after you can click the pencil icon for the PA widget that you would like to investigate:

AndersBGS_1-1728366014788.png

Post doing this, you will have a related link on the widget form, which is called "Launch Dependency Assessment":

AndersBGS_2-1728366068229.png

In here you will be able to see all automated indicators, formula indicators, indicator sources etc. there is connected for the single widget. There is no easy way of caparison of two widgets artifacts, but this should give you a good indication of there are any relationship between the two. 

 

If there is a relationship between the two widgets in scope, you need to split them up so your adjustments doesn't interfere with the widget that shouldn't be adjusted. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards 

Anders

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
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linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Thanks a lot for your reply, this seems to be a static score with no dependency tables, how can i know from where this score in static content is calculated. In the other widget i was able to find the related tables

yatharthmishra_0-1728374957255.png

 

yatharthmishra_0-1728372394907.png