how to launch external URL in Service Now

anandpatil
Tera Contributor

‎06-15-2016 02:36 AM

Hi Experts,

as in Below Screen Shot, we are trying to launch External URL in Service Now we are unable to do that, please suggest how can we do that??

Like www.google.com should open after clicking on menu(Navigation)..

find_real_file.png

Regards

Anand Patil

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Gurpreet07
Mega Sage

‎06-15-2016 02:51 AM

Hi Anand,



You need to create a new module and then select URL from arguments and in arguments provide the url of google.com


anandpatil
Tera Contributor

‎06-15-2016 03:15 AM

Hi Gurpreet,



Thanks for your Reply,



already I created and tested, when I click on menu, the Google page will not Open,



find_real_file.png



after clicking on menu, below screen will open.



find_real_file.png



Regards


Anand patil


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Manik
ServiceNow Employee
ServiceNow Employee
In response to anandpatil

‎06-15-2016 03:18 AM

Hi Anand,



Please try giving your URL in the format as: https://www.google.com.



Thanks,


Manik



PS - Please mark helpful, correct and like if it helped.


Gurpreet07
Mega Sage
In response to anandpatil

‎06-15-2016 03:54 AM

Hi Anand,



As Manik suggested , type complete URL. Also field Window defines target where the url will open. Leave it blank if you want to open in content frame other wise use _blank if you want to open in new tab.