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12-06-2022 10:45 AM
Hi expertise,
I am new on ServiceNow. I want to learn service portal from beginner to advance. Let's share good resource to learn service portal.
Regards: Naveed
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12-06-2022 10:52 AM - edited 12-06-2022 10:54 AM
Hi Naveed,
Welcome to the great world of ServiceNow 😉
I would recommend the ServiceNow Portal fundamentals first which is very basic and with very little coding. Mostly about how to configure the ootb portal without doing much damage: https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=3d87783fdb558d50454eb0a2399...
The second is a lot more technical and called Service Portal Advanced: https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=5bd89d2ddb968d10788d2509139...
And otherwise, use NowLearning! Here is a search for Service Portal: https://nowlearning.servicenow.com/lxp?id=search&q=Service%20Portal
Set the filter to "On-demand Course" and there is a lot of GREAT content! 🙂
You can also follow a course on the developer site: https://developer.servicenow.com/dev.do#!/learn/courses/tokyo/app_store_learnv2_serviceportal_tokyo_...
It just requires your own developer instance 🙂
Best regards,
Sebastian Laursen
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12-06-2022 10:52 AM - edited 12-06-2022 10:54 AM
Hi Naveed,
Welcome to the great world of ServiceNow 😉
I would recommend the ServiceNow Portal fundamentals first which is very basic and with very little coding. Mostly about how to configure the ootb portal without doing much damage: https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=3d87783fdb558d50454eb0a2399...
The second is a lot more technical and called Service Portal Advanced: https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=5bd89d2ddb968d10788d2509139...
And otherwise, use NowLearning! Here is a search for Service Portal: https://nowlearning.servicenow.com/lxp?id=search&q=Service%20Portal
Set the filter to "On-demand Course" and there is a lot of GREAT content! 🙂
You can also follow a course on the developer site: https://developer.servicenow.com/dev.do#!/learn/courses/tokyo/app_store_learnv2_serviceportal_tokyo_...
It just requires your own developer instance 🙂
Best regards,
Sebastian Laursen
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12-06-2022 10:57 AM
Thank you dear