How to link RITM to the incident
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01-22-2023 03:56 PM - edited 01-22-2023 03:58 PM
Team, so I have a requirement where I have specific incident CI that adds two catalog items under "Related Links".
The goal is when the incident is created and both RITM's are submitted I would like those RITMs to be linked under "Related Records - Requested Items" inside the incident.
Below the are two catalog items.
I have done the following...
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