How to load related list data automatically

Ramu8
Tera Expert

On resource plan record we have audit history as related list the data on Audit history related list is loading when we click on refresh ui action

 

So I need to load the data automatically with out clicking ui action button on Audit history related list

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Ramu8 

 

I think is good way that data come as click om UI action, may be to avoid system performance. 

 

When you say without click, you mean on run time if some new entry has been added in audit table should come without click? If this is case, I doubt we can do any thing here.  Its OOTB. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Thanks for the response @Dr Atul G- LNG 

 

But for( dmn_demand )damand table the oob audit history related list is working without clicking on refresh ui action

 

Could you please suggest why it was enabled for some table which as Audit check box true'

And not enabled 

For table which has audit check box is false even through after manually changing into true it is not loading records in the audit history related list

 

Please suggest 

Hi @Ramu8 

 

It is tough for me to say, why it is enabled for few and not for others. May be logging a Now Support case will help. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Community Alums
Not applicable

Hi @Ramu8 ,

If there are many related lists on a form or many records in the related lists, the form may load slowly. You can improve form response times by configuring related lists to load manually, on demand, or automatically, after the rest of the form loads.

Before you begin

Role required: none

About this task

Procedure

  1. Navigate to 
     

     

     User Menu > Preferences > Display.
  2. Select one of the following options from the Loads related lists in classic forms menu.
    Option Description
    With the Form Related lists load when you open the form, which is the default setting.

    When selected, it sets the value of the glide.ui.related_list_timing user preference to default.

    After Form Loads Related lists load after the rest of the form loads.

    When selected, it sets the value of the glide.ui.related_list_timing user preference to deferred.

    On-demand Related lists load on demand. When this option is selected, a Load Related Lists button appears at the bottom of each form that contains related lists. Select the button to load related lists.

    When selected, it sets the value of the glide.ui.related_list_timing user preference to ondemand.

  3. Close the display preferences menu.