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‎06-01-2016 12:53 PM
The Notification Messages table has a particularly interesting field called the Device field:
It is actually a reference field, but instead of the user having to type in text to get possible selections, it just acts as a normal drop-down box.
I've tried to recreate this functionality in my own fields by using the same dictionary entry values, but no luck:
Its Choice List specification tab:
Any ideas on how to make that kind of field? It has some appeal for reference fields where users may not know possible values.
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‎06-01-2016 12:57 PM
Hi MG,
I use these all the time (for short reference lists anyway.) You pretty much spotted it in your screen shot.
Just change the dictionary choice list specification to Dropdown (with None usually works best for me.)
System Dictionary - ServiceNow Wiki
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‎06-01-2016 01:30 PM
Figured it out - it's when you pass 25 available records that the reference choice field automatically becomes a reference field. That's smart of them to code that in - it could really start to slow down page load times if there were 1,000 of choices to load in.

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‎06-01-2016 02:09 PM
Interesting. Thanks for sharing. It looks like someone was paying attention to my technical best practices after all. 🙂
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‎03-16-2018 05:15 AM
Chuck,
Is there a way for this to be achieved in the list view as well?
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‎03-16-2018 06:34 AM
Hello Prathyusha,
I don't believe this is possible. We've already configured the table to have the Reference Autocomplete and set that to AJAXReferenceChoice and it is working for the form. There is not a mechanism to configure the control any differently for a list so you'll get the standard popup no matter how you have the dictionary set up for that field.
Regards,
Tushar

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‎03-16-2018 06:38 AM