How to make an instance read only

anirban300
Kilo Guru

Hello All,

We are shifting to a new service now instance and we want to keep our instance as well for some time. We want to make the old instance read only. What is the easiest way to do it?

 

Regards

Anirban

10 REPLIES 10

Chandu Telu
Tera Guru
Tera Guru

Hi,

Check the below link it will help you and check with ServiceNow before you make changes

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0748343

 

Thanks
Chandu Telu
Please Mark Correct/helpful, if applicable,

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

what do you mean by making an instance readonly?

Are you saying you don't want set of users from logging into the instance?

regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankoor,

Users can log in to the instance and can only view tha records but they should not be able to create or edit any records.

 

Regards

Anirban

Hi,

So this applies to all tables?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader