How to make an instance read only

[anirban300]

Hello All,

We are shifting to a new service now instance and we want to keep our instance as well for some time. We want to make the old instance read only. What is the easiest way to do it?

Regards

Anirban

[suvro]

Another option is to asking servicenow to put redirection in place. Whenever someone tries to hit the old url it will be redirected to new url

[anirban300]

We want something like this

Users can log in to the instance and can only view tha records but they should not be able to create or edit any records.

[Mark Roethof]

Hi there,

Would giving the users the sn_read_only role be sufficient for your use case?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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[Mark Roethof]

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

---

LinkedIn
Community article, blog, video list

[Aman Kumar S]

Hey,

If you are looking for to setup an instance where users only have read access, please add "sn_read_only" roles to the user.

If you want to exclude some tables out of these, so users even with this role can access, you can add those to exclusion list.

Follow below article for more details:

The Read-Only role and how to use it
Read-only role

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂