How to make attachment non mandatory

[Community Alums]

Hi how to make attachment non mandatory based on variable choices can anyone help me out in this. Thanks in advance

[Aman Kumar S]

Hi @Community Alums 

You can follow this article to achieve the same:

https://www.servicenow.com/community/itsm-articles/making-attachment-mandatory-for-a-catalog-item-depending-on/ta-p/2300151

[Dr Atul G- LNG]

 Hi @Community Alums 

https://www.servicenow.com/community/developer-forum/make-an-attachment-mandatory-based-on-a-variable-selection-on-a/td-p/1392119

https://www.servicenow.com/community/developer-forum/make-attachment-mandatory-on-catalog-item-based-on-field/m-p/2009400

[Community Alums]

Its not exactly fits to my requirement 

[chetanb]

@Community Alums 

You can write catalog client script onchange

function onChange(control, oldValue, newValue, isLoading) {

    var variableValue = g_form.getValue('ur_variable_name'); 

    if (isLoading || variableValue === '') {

        return;

    }

    var attachmentField = g_form.getControl('attachment_field');

    if (variableValue === 'specific_choice') { 

        attachmentField.setAttribute('mandatory', 'false');

    } else {

        attachmentField.setAttribute('mandatory',

'true');

    }

}

Note:- Please replace your variable name 

Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Regards,

CB