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12-18-2019 07:32 AM
I added the field in case creation form how to make mandatory this field?
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12-18-2019 07:40 AM
You can make a dictionary override for the field to set it to mandatory.

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12-19-2019 06:34 AM
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12-19-2019 07:41 AM
Hi,
Is there any UI policy which is making it non-mandatory?
Also can you try to add alert in client script?
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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12-19-2019 08:05 AM
Thanks Ankuur Bawiskar

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12-18-2019 07:51 AM
HI,
If HR Then use this:
Thanks,
Ashutosh
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02-22-2021 06:30 AM
Ashoutosh pls remove your comment.
In article you have paste. Is not explained how to set fields mandatory at case creation form.