How to make help text display conditionally

[nicolemccray]

I have an 'onLoad' script that will make the help text always visible.   But instead, I need an onChange script that will display it conditionally.   If 'designate_proxy' field = yes, the help text should expand:

How can I modify the script for this to work?:

    var myVar = g_form.getControl('designate_proxy');

    toggleHelp(myVar.id);

[Nana5]

Please mark as correct.. thanks

Regards,

Prakash Ranjan

On 23 Jun 2017 19:15, "nicolemccray" <community-no-reply@servicenow.com>

[nicolemccray]

If I change field value to 'No', the help text does not clear, it still displays.

[Ankur Bawiskar]

Hi Nicole,

I tried the option Prakash mentioned in my demo instance and it was not working for the other condition.

Can you try script shared by me in earlier comment.

Any concerns let me know.

Regards

Ankur

[Nana5]

Hi Nicole,

write one more condition if value is no the set below line.

ele[i].style.display = 'none';

Thanks

Please let me know if still you are facing the issue.

[Nana5]

example code:

function onChange(){

var val =g_form.getvalue('designate_proxy');

if(val == 'yes'){

var elems = document.getElementsByClassName('sc-help-text annotation-wrapper');

  for (var i=0;i<elems.length;i+=1){

  if (elems[i].style.display === 'none') {

  elems[i].style.display = 'block';

  }

}

  }

if(val == 'no'){

var elem = document.getElementsByClassName('sc-help-text annotation-wrapper');

  for (var i=0;i<elem .length;i+=1){

  if (elem [i].style.display === 'none') {

  elem[i].style.display = 'none';

  }

}

//NB: I did't try this code but its should work..let me know if still u facing issue then i will test the code and update you thanks