Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Playbook questionnaire multiple line small text area limited to 40 characters

Pandachan
Tera Contributor

I'm using a playbook with a few dozen questionnaire sections. Each section is using several Multiple Line Small Text Area fields to gather input from the end-user. As the name suggests, these display a text area where the user can input several lines of text. However, when moving on to the next stage, if you go back and check, it's truncated the answer given down to 40 characters. This is affecting every single Multiple Line Small Text Area field. I need this to allow saving long pieces of text, say 2,000 characters. I tried setting the flow data variable for that question to have a max_length=2000, but it had no effect.

 

Does anyone know why this is happening, or what I can do to allow the input and saving of 2,000 characters?

0 REPLIES 0