How to make multirow variable set ready only on RITM after submitting the catalog request

[Sowmya MG]

Hello Community,

I am using multirow variable set in catalog item it is editable in catalog ,I want to make the multirow variable set ready only in RITM after submitting catalog request.

[Sowmya MG]

Hi Rohila,

function onLoad() {
   //Type appropriate comment here, and begin script below
    g_form.setReadOnly('designer_external', true);
}

designer_external is the variable set name.

[Valmik Patil1 · Accepted solution]

Hi,

Easy way to do this is using UI policy 

Please refer below article written by @Mark Roethof  which will help you

https://community.servicenow.com/community?id=community_article&sys_id=a3a7a578dbbc0410190dfb2439961...

Or 

If you want to make all the variable on RITM as readonly  then use below code in script

g_form.setVariablesReadOnly(true)

Please let me know if you need any other help

Thanks,

Valmik

[Sowmya MG]

Thank you this worked 

https://community.servicenow.com/community?id=community_article&sys_id=a3a7a578dbbc0410190dfb2439961941

[Voona Rohila]

Hi Sowmya

which solution worked for you?

[Ankur Bawiskar]

Hi,

You can simply use UI policy for this without any script

UI Policy

Applies on Requested Item - True

Regards
Ankur