How to make REST calls if only SSO credentials are provided?

[anjanas]

I am using ServiceNow REST API calls to show SN records inside my application. My application takes username,password and domain from the user to do this. I have this situation where one of my client uses OneIdentity SSO for their servicenow application. How can I make REST calls in that case?

I should be still asking them to provide a local account credentials or is there anyway I can bypass the REST calls with SSO ?

I found many similar questions asked here, but couldn't find any satisfying answer.

[Chandu Telu]

Hi Anjana,

Currently i am creating a local user for any rest api calls

https://community.servicenow.com/community?id=community_question&sys_id=dbc1c3a9db98dbc01dcaf3231f96194

[anjanas]

Link you provided is temporarily unavailable. So I can use SSO credentials here isn't it? I should ask them to provide a normal account credentials of a user?

[Chandu Telu · Accepted solution]

So I can use SSO credentials here isn't it? - you can't use the SSO Credenatials

I should ask them to provide a normal account credentials of a user? - Cretae a local user in servicenow and rest related roles to that user

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[anjanas]

If they are using Federation, will it make a difference?