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How to Make the catalog item Favourite in the Now Mobile App

Gaurav Vaze
Kilo Sage

Hello experts,

I have one requirment where i have to expose the My Favourites to the Now Mobile App. After investigating it, i found its already available in Now Mobile, however all i can mark as favourite was the KB articles.

I specifcally want mark the few catalog items as favourite so that the physicians will not have to waste the time to search them.

Any idea how can i mark the catalog items as favourite in mobile?
any help will be appreciated 🙂

Thanks,

Gaurav Vaze

ServiceNow Developer

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@Gaurav Vaze 

I believe you can utilize the Favorites feature within that app and if that doesn't work or is not supported then you will have to create a custom solution using applet etc

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader