How to Make the catalog item Favourite in the Now Mobile App

[Gaurav Vaze]

Hello experts,

I have one requirment where i have to expose the My Favourites to the Now Mobile App. After investigating it, i found its already available in Now Mobile, however all i can mark as favourite was the KB articles.

I specifcally want mark the few catalog items as favourite so that the physicians will not have to waste the time to search them.

Any idea how can i mark the catalog items as favourite in mobile?
any help will be appreciated 🙂

Thanks,

Gaurav Vaze

ServiceNow Developer

[Ankur Bawiskar]

@Gaurav Vaze 

I believe you can utilize the Favorites feature within that app and if that doesn't work or is not supported then you will have to create a custom solution using applet etc

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar · Accepted solution]

@Gaurav Vaze 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Gaurav Vaze]

Thank you, I created a link and that redirected to esc favourites

this not only saved time of custom widget creation but also gave a good experience of ESC on mobile

Thank you

Gaurav Vaze

ServiceNow Developer