How to make worknotes or additional comment’s mandatory before approval is rejected
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10-19-2023 12:51 AM
Hi ,
I have the below requirement,
We have multi level approvals . We configured approval process in flow designer.
if any approver tries to reject the approval he need to get a pop up saying comments mandatory and set comments mandatory while rejecting.
anyone has any idea
1 REPLY 1
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10-19-2023 12:59 AM
this link has working solution
Make comment mandatory when rejecting an approval on service portal
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader