How to make worknotes or additional comment’s mandatory before approval is rejected

Are Kaveri
Tera Contributor

Hi ,

 

I have the below requirement,

 

We have multi level approvals . We configured approval process in flow designer.

 

if any approver tries to reject the approval he need to get a pop up saying comments mandatory and set comments mandatory while rejecting.

 

anyone has any idea

 

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@Are Kaveri 

this link has working solution

Make comment mandatory when rejecting an approval on service portal 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader