How to manually test Change/Incident auto close functionality

Vasu ch
Kilo Sage

‎03-25-2024 09:18 AM

Hi,

 

We have a normal functionality where a change request will be auto closed after being in review state for 4 days. Same way we have Incident which will be auto closed after being in resolved state for 3 days. How can I test these type of functionalities manually without waiting for 3/4 days?

 

Regards,

Vasu Ch

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-25-2024 09:22 AM

Hi @Vasu ch 

 

Not possible, until unless you change the days from 4 days to 1 day just for testing purposes. 

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