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Changes made in the "Service operations workspace view" is not reflecting in the workspace

phr
Tera Contributor

Hi All,

As per the requirement i made the changes in the "service operations workspace view" but its not reflecting/behaving the same  in the "service operations workspace" .

How to achieve this.

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @phr 

 

Could you please tell us, what and where you made changes and share some screenshot to help you. 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Hi @Dr Atul G- LNG 

In the Workspace view the "state" field is editable whereas in the "service operations workspace" the field is read only...i did check there are no UI policies implemented as well

phr_0-1711383203208.png

Read only in the "workspace"

phr_1-1711383317197.png

 

 

 

 

Hi @phr 

 

I can see it is editable at workspace

 

AGLearnNGrow_0-1711384391744.png

 

Please check any UI policy which is only for native but not for workspace.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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