how to map attachment from case to incident

Srinivasu2 · ‎03-18-2024

Hi Community,

Thanks,

Srinivasu

Dr Atul G- LNG · ‎03-18-2024

Hi @Srinivasu2

https://www.servicenow.com/community/developer-forum/how-to-copy-attachments-from-case-to-incident-a...

https://www.servicenow.com/community/developer-forum/copy-attachments-to-case-to-incident-and-vice-v...

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Dr. Atul G. - Learn N Grow Together
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Maddysunil · ‎03-18-2024

@Srinivasu2

Please check below link can help you:

https://www.servicenow.com/community/developer-forum/how-to-copy-attachments-from-case-to-incident-a...

https://www.servicenow.com/community/itsm-articles/copying-attachment-from-one-record-to-another-rec...

Please Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

Thanks

Harish KM · ‎03-18-2024

Hi @Srinivasu2 you can also achieve this with no code with help of copy attachment action in flow designer. Refer below

https://docs.servicenow.com/bundle/utah-build-workflows/page/administer/flow-designer/reference/copy...

Regards
Harish