how to map variable set' variable value in watchList field on RITM

[kumaraj]

Hi Friends,

Please help me with my below requirement.

I have a list collector variable xyz in abc variable set. This variable refers sys_user table.

how can we map the users in xyz variable to watch_list field on RITM notes section (after submitting the request).

I guess we can create catelog client script on variable set and get the value of xyz variable and send to script include and then there we can map these value with watchlist.

I am unable to implement the code, so could someone please help me with the code.

Thanks

[Mohit Kaushik]

Hi There,

the easiest way to do this is to add a run script in your catalog workflow and take the values there from the variable list collector and set it to watch_list field on RITM table. So once your request i created it will be having the values in your watch_list field in RITM table.

Please mark this answer as correct and helpful if it resolves the query as per the impact

Thanks,

Mohit Kaushik

[Ankur Bawiskar]

Hi Kumaraj,

I believe you will be having workflow for your catalog item you can use run script activity

sample script below

current.watch_list = current.variables.<listCollectorVariable>;
current.update();

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Jan Cernocky]

he is using a variable in a variable set, not just standalone variable

[Ankur Bawiskar]

Hi,

you can still dot walk variable in variable set in the above manner

Regards
Ankur