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How to mask the Card Data if the Incident Comments has it ?

SAS21
Tera Guru

Passing the work notes Comments via Json to a Third party. Before sending need to check if it has PII data like Card Number starts with eg: 2895-xxxxxx-xxxx . How can we check if the PII data is present in the work notes before sending and mask it/replace with xxxxxxx ? Can this be possible via Data Anonymization or any other way to do it ? 

 

Appreciate the Help!

 

 

1 REPLY 1

sujitha16
Kilo Patron

@SAS21 Please refer the below link,

 

Masking Sensitive PII data (aka SSN) in ServiceNow Fields

https://www.servicenow.com/community/itsm-articles/masking-sensitive-pii-data-aka-ssn-in-servicenow-...

 

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.