How to mention a user in Teams channel with Now Action?

k_yamamoto
Tera Expert

I'm using Now Actions to send notification to Teams channel.

I tried in message content setting as below to mention a user in Teams channel.

@{mail address}
@{user_id}
<at>{mail_address}</at>
@<at>{mail_address}</at>

But it doesn't work.

Does anyone know how to mention a user in Teams channel using Now Actions?

1 ACCEPTED SOLUTION

Hi, Appli

Thank you for answering.

But it still doesn't work.

find_real_file.png

I have a test user in Teams development environment. 

Name: Megan Bowen

Mail Address: meganb@xxx.onmicrosoft.com

To mention Megan, I configure message content like above image.

But in Teams, it appears as plain text.

find_real_file.png

 

View solution in original post

2 REPLIES 2

Appli
Mega Sage
Mega Sage

Hi, may you please try with:

find_real_file.png

Like for user id "taylor.fogerty" it will be: @[Taylor Fogerty] 

Hope it helps
Hope it helps

Hi, Appli

Thank you for answering.

But it still doesn't work.

find_real_file.png

I have a test user in Teams development environment. 

Name: Megan Bowen

Mail Address: meganb@xxx.onmicrosoft.com

To mention Megan, I configure message content like above image.

But in Teams, it appears as plain text.

find_real_file.png