how to Modify ACL on sysapproval_approver table

BanuMahalakshmi
Tera Contributor

Hi,

can u advise to Modify ACL on sysapproval_approver table to allow system admin to update the APPROVER field. thanks.

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5 REPLIES 5

Ankur Bawiskar
Tera Patron

@BanuMahalakshmi 

you can create field level WRITE ACL and add admin role to it

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Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@BanuMahalakshmi 

Thank you for marking my response as helpful.

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Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron

Hi @BanuMahalakshmi 

I would not recommend doing this. The reason is that the admin may not be aware of what the actual change is. It would be better to use the dedicated module/rule to change the approver or approve on behalf instead of changing the approval itself. For example, a change manager can approve on someone’s behalf.

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PrashantLearnIT
Tera Sage

Hi @BanuMahalakshmi 

 

Either you can modify admin overrides checkbox to true or add roles admin where the maint role is added as below:

 

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