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How to modify lists in workspace left nav.

warrrenr
Kilo Contributor

I have created a workspace experience in app engine and I cannot find where or how to modify the lists that were created when I selected the primary and secondary tables. I'd like to add and rearrange the lists.

Please assist. Thanks

1 ACCEPTED SOLUTION

WORKFLOW-COWBOY
ServiceNow Employee
ServiceNow Employee

Here is what works for me:

  • Open your app in App Engine Studio
  • Edit the Workspace Experience 
  • Change your page to the "List" page
    find_real_file.png
  • Click somewhere within the List nav component
    find_real_file.png

  • This will make some links appear in the bottom right of your screen
    find_real_file.png
  • Click on Configuration, then click the Name of the config related to your workspace. (Should be obvious unless you have tons of Workspaces)
  • Edit the "UX List Categories" and "UX Lists" as needed.

That should be enough information to make you dangerous. 

Hope this helps. 


--------------------------------------------------
Workflow Cowboy
LinkedIn: https://www.linkedin.com/in/dalestubblefield/
YouTube: https://www.youtube.com/@starlordnow

View solution in original post

4 REPLIES 4

WORKFLOW-COWBOY
ServiceNow Employee
ServiceNow Employee

Here is what works for me:

  • Open your app in App Engine Studio
  • Edit the Workspace Experience 
  • Change your page to the "List" page
    find_real_file.png
  • Click somewhere within the List nav component
    find_real_file.png

  • This will make some links appear in the bottom right of your screen
    find_real_file.png
  • Click on Configuration, then click the Name of the config related to your workspace. (Should be obvious unless you have tons of Workspaces)
  • Edit the "UX List Categories" and "UX Lists" as needed.

That should be enough information to make you dangerous. 

Hope this helps. 


--------------------------------------------------
Workflow Cowboy
LinkedIn: https://www.linkedin.com/in/dalestubblefield/
YouTube: https://www.youtube.com/@starlordnow

Thanks again Dale.

Hi,

How can we create default folder in My Lists that contain all/unassigned incidents?

if you use App Engine Studio, it has a workspace editor that lets you easily configure the list:

https://docs.servicenow.com/bundle/washingtondc-application-development/page/build/app-engine-studio...