How to order service catalog through virtual agent if it contains List collector variable.

[MH3]

Hi all,

I have this requirement where I have to order a service catalog item through a virtual agent. But the problem here is that the catalog item contains list collector variables that are not supported by the virtual agent. So how to achieve this requirement?

Thank you in advance.

[mehak1890]

Hi @Ankur Bawiskar / @MH3 , I'm also facing same issue, where List collector is not working with catalog item, can you pls guide me what i can do? Also i didn't understand what is it mean "you can set the reference input 3 times"?

Thanks in advance.

[Ramya Neelam1]

Hi,

I have a similar requirement, can you please guide me on showing all catalog items in the virtual agent and make users select the required catalog item and submit request for that item. Or please let me know how did you achieve your requirement, it would be helpful for me.