How to override form menu save action?

[SatyakiBose · Accepted solution]

Hello @Sai Kumar 

You need to take care of 2 OOB Save UI actions here:

• https://xxxxxx.service-now.com/nav_to.do?uri=sys_ui_action.do?sys_id=47f371dfc0a8000600d86dd2da62a9e...
  This UI action is shown when you are inserting a new record in the table.
• https://xxxxxx.service-now.com/nav_to.do?uri=sys_ui_action.do?sys_id=47fd7f4dc0a8000600a552278b5232a...
  This UI action is shown in the context menu when you are updating an existing record.

So based on your requirement, you can create a custom save ui action.

On the custom ui action, you would see a field called - Overrides

Now based on your business need, whether for insert or update, you can add the OOB UI action in this field.