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02-14-2023 11:19 AM
We have set up our Ideas to only be received through the Idea Portal but I cannot figure out how to open the Idea Portal Page in order to create the custom UI step to click the create button.
When I select the action to "Open a Service Portal" it requires a page but I cannot figure out which page to select for the Idea.
I have also tried the "Open a Form" for Service Portal and it is opening an existing record instead of a new record
Any assistance figuring out how to open the Idea form would be greatly appreciated.
Our idea portal URL is /idea?id=ideas_list&sysparm_module_id=All_Umpqua
Solved! Go to Solution.

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02-14-2023 03:35 PM
You have to add the sysparm_module_id parameter, but instead of 'internal' you would use your 'All_Umpqua'

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02-14-2023 12:26 PM
The page in your first screenshot, according to the URL you provided, is ideas_list

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02-14-2023 02:43 PM
When I use ideas_list, I get this and I'm not sure where to specify the missing module:

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02-14-2023 03:35 PM
You have to add the sysparm_module_id parameter, but instead of 'internal' you would use your 'All_Umpqua'

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02-15-2023 10:12 AM
Success! Thanks for your help.