How to Parse Email Body text using Inbound Email in flow designer

Biso_Boby · ‎09-28-2025

I have a requirement to auto submit a catalog item, based on the inbound email content. I have seen few links but seems they are all for plain text.

I get the data in below table format, need to retrieve those field values and map it to catalog variables and submit the catalog item.

Contract ID	4566
Contract Name	Test
Vendor	TestXYZ

Can someone please assist.

@Ankur Bawiskar @Sandeep Rajput @Dr Atul G- LNG

Dr Atul G- LNG · ‎09-29-2025

Hi @Biso_Boby To be frank, email parsing is not a reliable option. If a user changes the format or adds extra words here and there, the logic can easily break. However, since ServiceNow has changed this feature, you can try the links shared by other members in the thread.

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Rafael Batistot · ‎09-29-2025

Hi @Biso_Boby

Try use:

https://checksumfailed.com/tools/parseemail/

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