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How to perform AQI on the knowledge center workspace

Prasanna_Patil
Kilo Sage

3 weeks ago

Hey All,

 

Can someone guide to how get "perform AQI" option for the published articles in workspace?

 

Currently we can perform it on native ui

Please hit like and Mark Helpful if you liked it
Regards,
Prasanna
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2 REPLIES 2

Tanushree Maiti
Kilo Patron

3 weeks ago

Hi @Prasanna_Patil 

 

Step by step instruction is given here.

Refer following post:

Performing AQI checks before publishing a Knowledge Article 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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Dr Atul G- LNG
Tera Patron

3 weeks ago

Hi @Prasanna_Patil 

 

AS of now OOTB you can check AQI here:

 

DrAtulGLNG_0-1775975103106.png

 

 

It wil show pending and completed and then as per need you can open the completed AQI record and do the needful again.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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