How to perform REST API + flow designer with external credential store credential via midserver

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VaranAwesomenow
Mega Sage

‎04-23-2023 07:42 PM - edited ‎04-23-2023 07:45 PM

I am trying to implement a solution where I need to make a REST API call using midserver.

Credentials are stored on external credential store. I need to use External credential storage app from ServiceNow and fetch the credentials and use that in the REST API Call.

Credential type = basic authentication.

Setup done -> A working credential resolver jar on midserver.

It works for windows authentication

Sample properties file

disco_user.windows.user=.\\Administrator
disco_user.windows.pswd=?WDV;@6MjVbXytM2WiOu(dEFqZ-hhwLD
rest_user.basic.user=admin_anil
rest_user.basic.pswd=MyAXXXXnP@55w0rd
 
 

It works for windows credentials

VaranAwesomenow_0-1682303907444.png

 

When I use the same in flow designer REST API action with another credential of type basic auth, it doesnt work

VaranAwesomenow_4-1682304074978.png

 

VaranAwesomenow_1-1682303943634.png

Midserver logs :

2023-04-24T02:31:34.899+0000 INFO (LogStatusMonitor.60) [LogStatusMonitor:50] 2023-04-24T02:31:34.897Z, stats threads: 93, memory max: 910.0mb, allocated: 270.0mb, used: 91.0mb, standard.queued: 0 probes, standard.processing: 0 probes, expedited.queued: 0 probes, expedited.processing: 0 probes, interactive.queued: 0 probes, interactive.processing: 0 probes
2023-04-24T02:31:56.805+0000 INFO (ECCQueueMonitor.1) [ECCQueueMonitor:384] Received message with timestamp: 2023-04-24 02:31:56. Existing Query window is : 2023-04-24 00:31:02, Updated the query window to: 2023-04-24 00:31:56
2023-04-24T02:31:56.805+0000 INFO (ECCQueueMonitor.1) [FileReadWrite:66] Time being written to the file : 1682296316000
2023-04-24T02:31:56.821+0000 INFO (Worker-Expedited:IPaaSActionProbe-edbe8acf07562d54b965f7208c1ed09d) [AWorker:128] Worker starting: IPaaSActionProbe source: 51be8acfca562d541ecfd5cf34bca21c
2023-04-24T02:31:58.154+0000 INFO (Worker-Expedited:IPaaSActionProbe-edbe8acf07562d54b965f7208c1ed09d) [AbstractHttpOperation:525] contextId=51be8acfca562d541ecfd5cf34bca21c IPaaSActionProbe | Credentials sys_id: 7e504a4707d22d54b965f7208c1ed061
2023-04-24T02:31:59.783+0000 INFO (Worker-Expedited:IPaaSActionProbe-edbe8acf07562d54b965f7208c1ed09d) [ECCSender:208] Enqueuing: C:\ServiceNow\ServiceNow MID Server varanmidaws\agent\work\monitors\ECCSender\output_1\ecc_queue.edbe8acf07562d54b965f7208c1ed09d.xml
2023-04-24T02:31:59.784+0000 INFO (Worker-Expedited:IPaaSActionProbe-edbe8acf07562d54b965f7208c1ed09d) [AWorker:136] Worker completed: IPaaSActionProbe source: 51be8acfca562d541ecfd5cf34bca21c time: 0:00:02.831
2023-04-24T02:32:00.100+0000 INFO (ECCSender.1) [ECCSenderCache:349] Sending ecc_queue.edbe8acf07562d54b965f7208c1ed09d.xml
2023-04-24T02:32:33.527+0000 INFO (LogStatusMonitor.60) [LogStatusMonitor:50] 2023-04-24T02:32:33.527Z, stats threads: 93, memory max: 910.0mb, allocated: 303.0mb, used: 89.0mb, standard.queued: 0 probes, standard.processing: 0 probes, expedited.queued: 0 probes, expedited.processing: 0 probes, interactive.queued: 0 probes, interactive.processing: 0 probes
2023-04-24T02:33:33.502+0000 INFO (LogStatusMonitor.60) [LogStatusMonitor:50] 2023-04-24T02:33:33.502Z, stats threads: 93, memory max: 910.0mb, allocated: 270.0mb, used: 89.0mb, standard.queued: 0 probes, standard.processing: 0 probes, expedited.queued: 0 probes, expedited.processing: 0 probes, interactive.queued: 0 probes, interactive.processing: 0 probes

 

If I change the credential type of basic auth to user name password instead of external credential store approach it works

VaranAwesomenow_2-1682303979484.png

 

VaranAwesomenow_3-1682304037620.png

Midserver logs

2023-04-24T02:40:10.596+0000 INFO (ECCQueueMonitor.1) [ECCQueueMonitor:384] Received message with timestamp: 2023-04-24 02:40:10. Existing Query window is : 2023-04-24 00:39:53, Updated the query window to: 2023-04-24 00:40:10
2023-04-24T02:40:10.596+0000 INFO (Worker-Interactive:SystemCommand-1a905ecb07562d54b965f7208c1ed06b) [AWorker:128] Worker starting: SystemCommand source: credentials_reload
2023-04-24T02:40:10.596+0000 INFO (Worker-Interactive:SystemCommand-1a905ecb07562d54b965f7208c1ed06b) [Instance:934] Running system command: credentials_reload
2023-04-24T02:40:10.612+0000 INFO (ECCQueueMonitor.1) [FileReadWrite:66] Time being written to the file : 1682296810000
2023-04-24T02:40:11.893+0000 INFO (Worker-Interactive:SystemCommand-1a905ecb07562d54b965f7208c1ed06b) [StandardCredentialsProvider:396] 18 Credentials from instance loaded
2023-04-24T02:40:11.908+0000 INFO (Worker-Interactive:SystemCommand-1a905ecb07562d54b965f7208c1ed06b) [MIDCredentialsConfigProvider$MyEventListener:83] com.service_now.mid.creds.provider.standard.StandardCredentialsProvider reloaded
2023-04-24T02:40:12.892+0000 INFO (Worker-Interactive:SystemCommand-1a905ecb07562d54b965f7208c1ed06b) [StandardCredentialsProvider:396] 18 Credentials from instance loaded
2023-04-24T02:40:12.892+0000 INFO (Worker-Interactive:SystemCommand-1a905ecb07562d54b965f7208c1ed06b) [MIDCredentialsConfigProvider$MyEventListener:83] com.service_now.mid.creds.provider.standard.StandardCredentialsProvider reloaded
2023-04-24T02:40:12.971+0000 INFO (Worker-Interactive:SystemCommand-1a905ecb07562d54b965f7208c1ed06b) [ECCSender:208] Enqueuing: C:\ServiceNow\ServiceNow MID Server varanmidaws\agent\work\monitors\ECCSender\output_0\ecc_queue.1a905ecb07562d54b965f7208c1ed06b.xml
2023-04-24T02:40:13.002+0000 INFO (Worker-Interactive:SystemCommand-1a905ecb07562d54b965f7208c1ed06b) [AWorker:136] Worker completed: SystemCommand source: credentials_reload time: 0:00:02.296
2023-04-24T02:40:13.439+0000 INFO (ECCSender.1) [ECCSenderCache:349] Sending ecc_queue.1a905ecb07562d54b965f7208c1ed06b.xml
2023-04-24T02:40:18.204+0000 INFO (ECCQueueMonitor.1) [ECCQueueMonitor:384] Received message with timestamp: 2023-04-24 02:40:17. Existing Query window is : 2023-04-24 00:40:10, Updated the query window to: 2023-04-24 00:40:17
2023-04-24T02:40:18.204+0000 INFO (ECCQueueMonitor.1) [FileReadWrite:66] Time being written to the file : 1682296817000
2023-04-24T02:40:18.204+0000 INFO (Worker-Expedited:IPaaSActionProbe-04a0924707962d54b965f7208c1ed098) [AWorker:128] Worker starting: IPaaSActionProbe source: ff9092474a962d54ce7afd802d4d1707
2023-04-24T02:40:18.782+0000 INFO (Worker-Expedited:IPaaSActionProbe-04a0924707962d54b965f7208c1ed098) [AbstractHttpOperation:525] contextId=ff9092474a962d54ce7afd802d4d1707 IPaaSActionProbe | Credentials sys_id: 7e504a4707d22d54b965f7208c1ed061
2023-04-24T02:40:19.579+0000 INFO (Worker-Expedited:IPaaSActionProbe-04a0924707962d54b965f7208c1ed098) [ECCSender:208] Enqueuing: C:\ServiceNow\ServiceNow MID Server varanmidaws\agent\work\monitors\ECCSender\output_1\ecc_queue.04a0924707962d54b965f7208c1ed098.xml
2023-04-24T02:40:19.579+0000 INFO (Worker-Expedited:IPaaSActionProbe-04a0924707962d54b965f7208c1ed098) [AWorker:136] Worker completed: IPaaSActionProbe source: ff9092474a962d54ce7afd802d4d1707 time: 0:00:01.328
2023-04-24T02:40:19.938+0000 INFO (ECCSender.1) [ECCSenderCache:349] Sending ecc_queue.04a0924707962d54b965f7208c1ed098.xml
2023-04-24T02:40:34.250+0000 INFO (LogStatusMonitor.60) [LogStatusMonitor:50] 2023-04-24T02:40:34.250Z, stats threads: 93, memory max: 910.0mb, allocated: 292.0mb, used: 86.0mb, standard.queued: 0 probes, standard.processing: 0 probes, expedited.queued: 0 probes, expedited.processing: 0 probes, interactive.queued: 0 probes, interactive.processing: 0 probes
2023-04-24T02:40:48.263+0000 INFO (ECCQueueMonitor.1) [ECCQueueMonitor:384] Received message with timestamp: 2023-04-24 02:40:48. Existing Query window is : 2023-04-24 00:40:17, Updated the query window to: 2023-04-24 00:40:48
2023-04-24T02:40:48.263+0000 INFO (ECCQueueMonitor.1) [FileReadWrite:66] Time being written to the file : 1682296848000
2023-04-24T02:40:48.263+0000 INFO (Worker-Interactive:SystemCommand-5bb0924707962d54b965f7208c1ed00a) [AWorker:128] Worker starting: SystemCommand source: credentials_reload
2023-04-24T02:40:48.263+0000 INFO (Worker-Interactive:SystemCommand-5bb0924707962d54b965f7208c1ed00a) [Instance:934] Running system command: credentials_reload
2023-04-24T02:40:49.435+0000 INFO (Worker-Interactive:SystemCommand-5bb0924707962d54b965f7208c1ed00a) [StandardCredentialsProvider:396] 18 Credentials from instance loaded
2023-04-24T02:40:49.435+0000 INFO (Worker-Interactive:SystemCommand-5bb0924707962d54b965f7208c1ed00a) [MIDCredentialsConfigProvider$MyEventListener:83] com.service_now.mid.creds.provider.standard.StandardCredentialsProvider reloaded
2023-04-24T02:40:49.982+0000 INFO (Worker-Interactive:SystemCommand-5bb0924707962d54b965f7208c1ed00a) [StandardCredentialsProvider:396] 18 Credentials from instance loaded
2023-04-24T02:40:49.982+0000 INFO (Worker-Interactive:SystemCommand-5bb0924707962d54b965f7208c1ed00a) [MIDCredentialsConfigProvider$MyEventListener:83] com.service_now.mid.creds.provider.standard.StandardCredentialsProvider reloaded
2023-04-24T02:40:49.982+0000 INFO (Worker-Interactive:SystemCommand-5bb0924707962d54b965f7208c1ed00a) [ECCSender:208] Enqueuing: C:\ServiceNow\ServiceNow MID Server varanmidaws\agent\work\monitors\ECCSender\output_0\ecc_queue.5bb0924707962d54b965f7208c1ed00a.xml
2023-04-24T02:40:49.982+0000 INFO (Worker-Interactive:SystemCommand-5bb0924707962d54b965f7208c1ed00a) [AWorker:136] Worker completed: SystemCommand source: credentials_reload time: 0:00:01.719
2023-04-24T02:40:50.935+0000 INFO (ECCSender.1) [ECCSenderCache:349] Sending ecc_queue.5bb0924707962d54b965f7208c1ed00a.xml
2023-04-24T02:41:34.112+0000 INFO (LogStatusMonitor.60) [LogStatusMonitor:50] 2023-04-24T02:41:34.110Z, stats threads: 93, memory max: 910.0mb, allocated: 296.0mb, used: 84.0mb, standard.queued: 0 probes, standard.processing: 0 probes, expedited.queued: 0 probes, expedited.processing: 0 probes, interactive.queued: 0 probes, interactive.processing: 0 probes

 

Checkout Varan awesomenow youtube channel for more learning videos!
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Go to solution
VaranAwesomenow
Mega Sage

‎05-17-2023 11:57 AM

I figured it out, It was the properties file having incorrect credential format.

 

I made a recording of the solution.

 

https://youtu.be/7E23wu5J6rs

Checkout Varan awesomenow youtube channel for more learning videos!

View solution in original post

ServiceNow CredentialResolver setup to read credential from a file
ServiceNow CredentialResolver setup to read credential from a file
youtu.be/7E23wu5J6rs
In this video I will demonstrate how to use credential resolver setup of mid server to fetch basic authentication credentials from a file. Code :https://github.com/anilvaranasi/ServiceNow-file-based-credential-resolver
1 REPLY 1

Go to solution
VaranAwesomenow
Mega Sage

‎05-17-2023 11:57 AM

I figured it out, It was the properties file having incorrect credential format.

 

I made a recording of the solution.

 

https://youtu.be/7E23wu5J6rs

Checkout Varan awesomenow youtube channel for more learning videos!
ServiceNow CredentialResolver setup to read credential from a file
ServiceNow CredentialResolver setup to read credential from a file
youtu.be/7E23wu5J6rs
In this video I will demonstrate how to use credential resolver setup of mid server to fetch basic authentication credentials from a file. Code :https://github.com/anilvaranasi/ServiceNow-file-based-credential-resolver