How to place a variable in the form view of RITM

SamiranD
Tera Contributor

I want to place a variable in the form view of RITM, how to do that?

1 ACCEPTED SOLUTION

@SamiranD 

This link will help you as this is a workaround and not a direct way

How to show Catalog Variables on RITM Lists (https://www.servicenow.com/community/now-platform-articles/article-19-how-to-show-catalog-variables-...)

I believe I have answered your question.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

10 REPLIES 10

Shivalika
Mega Sage

Hello @SamiranD 

 

You can just bring Variables editor on the form layout if not already, it will bring variables in RITM. 

 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

 

Regards,

 

Shivalika 

 

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Ankur Bawiskar
Tera Patron
Tera Patron

@SamiranD 

By default RITM form has variable editor added which shows the variable information for the RITM which was submitted.

If the RITM is not submitted as part of Catalog item submission then the variable editor won't show up.

Is that not showing up for you?

AnkurBawiskar_0-1744183995759.png

 

AnkurBawiskar_1-1744184028730.png

It comes from this OOTB formatter

AnkurBawiskar_2-1744184052863.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Without variable editor is it possible? I want to show only one variable.

@SamiranD 

Sorry not possible

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader