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04-09-2025 12:02 AM
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04-09-2025 01:07 AM
This link will help you as this is a workaround and not a direct way
How to show Catalog Variables on RITM Lists (https://www.servicenow.com/community/now-platform-articles/article-19-how-to-show-catalog-variables-...)
I believe I have answered your question.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-09-2025 12:43 AM
If i want a variable to be visible in list view? is there any way?
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04-09-2025 01:07 AM
This link will help you as this is a workaround and not a direct way
How to show Catalog Variables on RITM Lists (https://www.servicenow.com/community/now-platform-articles/article-19-how-to-show-catalog-variables-...)
I believe I have answered your question.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-09-2025 01:05 AM
@SAMIRAN
Yes, you can try by creating on load client script and mention the variables that you want to hide on requested item/catalog task.
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04-09-2025 12:38 AM
Hi @SamiranD
I checked in my PDI for the RITM, and the variable editor is already there. Once an item has variables, it will show them. You might be looking at it from the self-service view or another perspective. Please share a screenshot so I can understand the issue better.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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04-09-2025 12:39 AM
Hi @SamiranD No, the variable editor contains the variables, so you need to use that to manage them.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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